A client in the national infrastructure and cybersecurity industry is seeking an IAM BAU Process Analyst to join the team for a 6-month contract.

You will support the transition of an Identity and Access Management (IAM) programme into Business-as-Usual (BAU) operations, reporting to the Head of Identity. The role focuses on maintaining service quality and ensuring compliance with established IAM standards.

Responsibilities

• Support operational IAM processes during the transition to BAU.
• Align delivery with IAM Programme KPIs and approved service design.
• Provide business support and process analysis for IAM operations.
• Assist with Joiner, Mover, Leaver (JML) and access management processes.
• Influence IAM service delivery and resolve non-technical IAM issues.

Requirements

• Minimum 5 years' experience in operational process analysis.
• Proven background in IAM lifecycle processes (JML, access management).
• Familiarity with IAM platforms, tools, and service delivery frameworks.
• Strong stakeholder communication and influencing skills.
• Problem-solving mindset for operational IAM challenges.
• Ability to work independently and collaboratively in a BAU setting.
• SC clearance is required.

Details

• Start date: January 5 2026
• Duration: 6 months, potential for longer-term opportunity
• Day rate: Up to £400 LTD (depending on experience)
• Location: Remote, with occasional travel to client site in the Midlands