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Customer Success Manager - Pharmaceutical/Biotech

  • Location:

    Greater London

  • Sector:

    Other

  • Job type:

    Project

  • Salary:

    £150 - £180 per day

  • Job ref:

    13425

  • Published:

    4 days ago

  • Expiry date:

    2025-07-05

Our client is a rapidly growing AI-driven analytics company serving leading global pharmaceutical clients. The organisation delivers advanced insights that empower commercial and medical teams to make data-driven decisions and drive performance.

 

Responsibilities

  • Lead client onboarding and engagement to ensure successful implementation and adoption

  • Build and maintain strong stakeholder relationships, supporting ongoing account growth

  • Collaborate with internal teams to ensure high-quality, timely delivery of client projects

  • Drive product usage and value, managing renewals and contributing to business development

 

Requirements

  • Recently graduated, preferably with a degree in Life Sciences, Biotechnology or a related field

  • Strong interest in healthcare, technology, and client-facing roles

  • Excellent communication and organisational skills, with a proactive mindset

  • Proficient in Microsoft Office (Excel, PowerPoint, Word) and comfortable in fast-paced environments

 

Contract Details

  • Start Date: ASAP

  • Contract Type: 3 month contract with possibility to go permanent 

  • Day Rate: £150 - £180 (dependent on experience)

  • Working Pattern: Hybrid

  • Location: London

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