CASE STUDIES

Speaking the language: Spanish & Italian speaking researchers for Support Services consultancy

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Our client got in touch with Freshminds’ Projects Team as their London-based Strategy Team needed to call in senior researchers who can speak Spanish and Italian. They were undertaking a strategic research project to increase their international presence, especially opportunities within Europe, and they didn’t have the language capabilities in the team. We contacted our extensive freelance consultant network, and placed 2 of our senior researchers. Our client was so impressed that they have offered the Minds multiple extensions and have used Freshminds on many further projects.

The brief

As they are currently setting their future growth strategy, our client was looking at the scope for expansion in Europe. To help complete this vital project they needed experienced researchers with exposure to consulting as their team was lacking Italian and Spanish speakers. They would be required to provide an in-depth analysis of the Italian and Spanish markets, and scope out how the client needed to address their strategy for expansion. The project included conducting desk research (reading reports and extracting critical insights) and primary phone research, spanning the breadth of the market so that it covered our client's variety of service offerings.

Who they needed:

  • Spanish and Italian speakers
  • Previous experience of consulting, in-depth industry analysis and market-scoping markets.
  • Experience of a combination of desk and phone research, report-writing, quantitative and qualitative analysis and drawing key insights.

Challenges:

  • Our senior language researchers are always in high-demand

What Freshminds did

  • Engaged with the Freshminds freelance network, who have already been rigorously pre-screened, selected and interviewed
  • Contacted two of our senior researchers who have worked on multiple projects for us, and secured them for the project.

Results

  • In this case, the high-value nature of the project, combined with the client’s reputation made it a quick process to find and place researchers. We place 2 Minds in the timescale required.
  • By performing in-depth desk and phone research, the Minds conducted extensive analysis and drew critical insights. The research was then presented to the client and used to inform their future growth strategy.
  • The two Minds placed have been excelling in their roles - their contributions to the project have been highly valued and have led to repeat extensions.
  • We placed 2 of our strongest researchers on this project for a 1 week period - their services have now been extended for over 1 month. 

The relationship with the client has been going from strength-to-strength in the last year and we have placed 4 Minds on longer term projects.